Know Your Rights as a Debtor
One of the most important things about dealing with debt issues is knowing your personal rights. Your creditors may seem to hold all the cards, but there are rules that apply to their collection practices. Knowing these rules is an important part of managing your debt.
The first thing you should know, is that no creditor has the legal right to use threatening or intimidating language. This applies to contact with you, your family members and or any of your acquaintances. It is also against the law for them to publish a record of your failure to pay.
If a creditor has your correct contact information (home telephone number and address), they are not permitted to contact you at work. If, for some reason, contact cannot be made at the home number, a creditor can make ONE call to the debtor’s place of employment.
A creditor can only phone you between the hours of 7:00am and 9:00pm. They can only contact you on Sunday between 1:00pm and 5:00pm. They can never contact you on a stat holiday.
If you would like to learn more about your rights as a debtor, call 1-877-220-3328.
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